The Certified First(TM) Network is comprised of dealership and independently owned auto body repair centers that meet high standards for customer satisfaction, and offer impressive levels of quality, courtesy and professionalism.

In short, Certified First is a name to be trusted in the auto repair industry.

Customer Research, Inc. has built strong relationships with our many clients.  We were the pioneers in auto dealer customer satisfaction follow-up and collision center CSI.  Since 1967 we have worked hard to stay at the top of our industry.  Today, we provide on-going follow-up for thousands of auto dealers and collision centers across North America.

The Good Housekeeping Institute  is the consumer product evaluation laboratory of Good Housekeeping magazine.  Founded in 1900 for the purpose of improving the lives of consumers and their families through education and product evaluation, the Good Housekeeping Institute continues in this key role today.

Underwriters Laboratories, Inc. is the trusted source across the globe for product compliance.  Benefitting a range of customers - from manufacturers and retailers to consumers and regulating bodies - we've tested products for public safety for more than a century.

If you have any questions about the Certified First Network, feel free to call us at (610)268.8611